Such a program can be useful for a variety of reasons. Training in counseling techniques through the program will fill the participants with a sense of self-confidence and objectivity so they can act instantly on incidents with complete integrity.
Also, candidates will be trained in a specific context so that they can recognize an individual’s mental need as a first step.
Upon completion of the program, participants can act immediately and quickly as “first aid”, to listen, support and then refer to the most appropriate specialist to better deal with the incident.
It also refers to the knowledge about mental disorders such as stress, depression, anxiety, psychosis, addiction, misconceptions, suicidal tendencies, panic attacks, learning difficulties and abuse.
The program also aims to facilitate the management of the feelings and situations that an employee can face in their everyday life with fewer personal costs and better performance in their workplace.